Refunds Policy

Effective Date: 24 June 2025
Website: https://www.gomagicfare.com

By using this website, you agree to the following:

1. User Agreement

  • You have the legal authority to enter into binding agreements.

  • You will use this Site in compliance with these Terms of Use.

  • You will make lawful bookings only for yourself or for others for whom you are authorized.

  • You will inform such individuals of the applicable terms and conditions.

  • You will provide accurate personal and document details (e.g., full name, date of birth).

  • You are solely responsible for any mistakes or errors in the information submitted.

  • All information must be accurate, complete, and up to date.

  • You are responsible for safeguarding your login credentials.

  • We reserve the right to deny access to anyone, at any time, without notice, for violations of the Terms.


Communication Policy

  • You will receive email confirmations regarding your transactions. Please provide a valid email address.

  • SMS updates are an optional service and not guaranteed. Non-receipt of SMS will not be the responsibility of the Company.

  • We are not liable for changes in flight or hotel status. Always confirm directly with the airline or hotel.


Booking Policy

  • The total price includes applicable government taxes.

  • Fare differences due to airline errors, server issues, or payment gateway problems may lead to cancellation and forfeiture of the booking.

  • Full payment is required for confirmation.

  • Infant fares apply only for children under 2 years of age, accompanied by an adult. Valid ID is mandatory.

  • All bookings are also subject to the specific airline/supplier terms.


Flight Amendment & Cancellation Policy

  • Airline-imposed cancellation charges apply and vary based on the airline and fare class.

  • Service Charges by gomagicfare.com:

    • Domestic Flights: ₹250 per passenger/sector

    • International Flights: ₹350 per passenger/sector

  • Some fares are non-refundable or non-amendable.

  • Cancellation within 24 hours of departure should be made directly with the airline and then informed to us for refund processing.

  • No-show bookings are not eligible for cancellation refunds.

  • Refunds are updated to the portal wallet only and not refunded to bank or card.


Flight Policy for B2B Agents

  • No refund for non-refundable fares.

  • Cancellation/Re-issuance Charges vary:

    • Domestic: ₹59 – ₹399 depending on airline and fare type.

    • International: ₹236 – ₹499 depending on airline and fare type.

  • Additional airline charges apply.


Holiday Amendment & Cancellation Policy

  • 30+ days before departure: 25% of total or full deposit forfeited.

  • 15–29 days: 50% of total cost

  • 8–14 days: 75% of total cost

  • Less than 8 days: 100% cancellation charges

  • Refunds are updated only on the portal wallet, not to bank or card.


Refund Policy

  • Refunds initiated after cancellation requests via email only.

  • Refunds processed after receiving amounts from airlines/suppliers (within 72 hrs).

  • Bank refunds take 7–10 working days.

  • Booking failures or fare mismatches are refunded to your portal account only.

  • Insolvency Clause: We are not liable if an airline or hotel becomes insolvent or ceases operations. Refunds depend on the suppliers' refund status.


Payment Security – SSL Encryption

  • We use SSL (Secure Socket Layer) encryption to protect payment information.

  • All payments are routed via PCI-DSS compliant gateways.

  • We do not store card information.

  • It is your responsibility to ensure secure transactions and accurate email/OTP handling.


Privacy Policy

  • We collect your name, email, contact number, ID details, and travel info to process bookings.

  • Data is used to improve service, communication, and for legal compliance.

  • We do not sell or rent your personal data.

  • Cookies may be used for tracking user behavior. You can disable them via browser settings.

  • Children under 18 should not use the Site without adult supervision.


Copyright & Trademark

  • All content on the Site is the property of gomagicfare.com.

  • Unauthorized use, copying, or reproduction will result in legal action.

  • You are granted a limited license to access and use the Site.

  • Viruses or malware from third-party downloads are not our responsibility.


Availability & Service Rules

  • Services are subject to availability and local legal conditions.

  • Some products may not be available in your region.

  • Rules of airlines, hotels, and transport providers also apply.


Transmission of Information

  • Internet communication is not 100% secure.

  • We are not responsible for interception of any unencrypted communication unless otherwise specified (e.g., payment gateways).


Offers, Contests, and Interactions

  • All contests and offers are governed by their own set of rules.

  • Participation implies agreement to those terms.


Disclaimer & No Warranties

  • We act as a travel intermediary. Quality, pricing, and services from third-party providers are not our liability.

  • We do not guarantee uninterrupted service.

  • You use this website at your own risk.


Tariff & Tax Revisions

  • Any increase in fuel, entry fees, guide charges, or government taxes after booking will be charged additionally.


General Terms

  • M B Enterprise Tour & Travels strives to provide accurate information but is not responsible for delays, losses, injuries, or human errors.

  • We recommend that you verify critical travel details personally.